Commercial service
‘Where can I buy a pool or other GRE products and accessories?’
To request information about points of sale near your location, you have two options. On each product page, you can search for the physical shop closest to your home through the GRE store locator where you can search for a shop or you can go directly to the partner distributor’s website to purchase the product through the ‘buy from’ button that is located on each product page you will see. If you do not find any shop near your home or any website that distributes the product you are interested in, you can contact GRE through this link.
Prices
‘I am interested in a swimming pool or any of its accessories and I would like to know the price, but I cannot find it on the Gre website’.
Gre does not supply its products to private individuals, so it does not provide information on the price of its products. On each product page of the Gre website, you can see the prices charged by our distributors of Gre products by clicking on the ‘buy from’ button. Otherwise, you will have to go directly to the shop to check the prices of Gre products.
Technical service
‘I have a problem with my Gre pool or one of its accessories and would like to contact an expert in my region’
Several options are available if you have a problem with your Gre product. You can contact our after-sales service. You will be asked to fill in a form so that our team can understand your need, and then we will contact you by email or phone. We will get back to you within 48 hours. If you are interested in having a contact with an official Gre installer, we invite you to look for the technical and installation service closest to your home. We will be happy to help you solve your problem.
A first time pool owner
‘Can I bury or semi-bury a Gre above ground pool?’
Yes, it is possible to bury or semi-bury an above ground pool, but this process requires careful planning and certain considerations to ensure it is safe and durable. Here are the key points to achieve this:
– Check with the manufacturer to see if your pool model can be in-ground or semi-buried. Not all above ground pools are designed to withstand the pressure of the surrounding ground.
– Check local regulations, as in-grounding a pool may require municipal permits or compliance with specific regulations, such as safety fencing or proper drainage systems.
– Make sure the ground is stable and free of problems such as groundwater, tree roots or large rocks that could interfere with the installation.
More information on how to bury your pool can be found on our blog.
‘I have a new pool and, among other things, I don’t know how to deal with the chemical balance of the water’
In this link you can consult some basics on how to treat the water of your new pool. For more didactic information use the search engine on ourblog.
Other inquiries
‘I want to speak to someone from the Gre department, but not about my new pool’
We invite you to contact us via the contact form for further enquiries.